Terms Of Service

Introduction

Please read these terms and conditions carefully before using this site, downloading, installing or using our mobile application. You agree to be bound by these terms by accessing, registering, or using this site, including the disclaimers set forth below and the privacy policy. If you are not willing to be bound by these terms and conditions, including the disclaimers and privacy policy, you may not access or use this site or download our mobile application. www.klasshour.com (“Klasshour,” “Website”, “We,” “Us,” or “Our”) is a platform built to provide classrooms support for students by linking them up with tutors who are willing to provide help. For these Terms of Use along with any amendments, “You”, “Your”, or “User” refer to the person visiting, accessing, browsing through and/or using Our Website/Application or any other form of services we provide. The Terms are effective upon acceptance and govern the relationship between you and klasshour including the provision of any of the Services on klasshour. In the event the Terms conflict with any other document, policy, or content on klasshour, the Terms and Conditions will prevail over them, for the purposes of usage of klasshour. Any express waiver or failure to exercise promptly any right under the Terms will not create a continuing waiver or any expectation of non-enforcement. Note that the headings of each section's headings in these Terms only various provisions under these Terms in an orderly manner. These headings shall not be used to interpret the provisions contained under them in any manner. Further, the headings have no legal or contractual value

Eligibility

Our Services and Products are only available to persons above the age of 16, if You are below this age, If you are below the age of 16, you can use klasshour only in conjunction with, and under the supervision of, your parent or guardian who has agreed to the Terms of Service. If you are the parent or legal guardian of a child under the age of 16, you may use klasshour on behalf of such a minor child. By using klasshour or Services on behalf of a minor child, you represent and warrant that you are the parent or legal guardian of such child. If you do not qualify under these terms, do not use klasshour. A RESPONSIBLE ADULT MUST BE IN CHARGE OF EVERY TUTORING SESSION

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of [Nigeria]

Services

Klasshour is only a platform to connect Students and Tutors, in the event that you have any disagreement with another user, you release klasshour (and our parents, subsidiaries, officers, directors, shareholders, employees, agents, joint ventures, consultants, successors and assigns) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. As independent contractors hired by Students, Tutors control the methods, materials and all aspects of the lessons. We only support the Tutor's decisions and choices that you make. These decisions and choices are yours. We cannot make decisions for you. We only help you find connections with Tutors. On klasshour you can ask and find informational questions and related educational answers from Tutors. Students are responsible for selecting the right tutor for their needs. In making hiring decisions, Students should review and investigate each tutor's self-reported credentials, education, and experience, as well as reviews from other students. ALL TUTORING SESSIONS SHOULD BE SUPERVISED BY A RESPONSIBLE ADULT. The information provided in klasshour regarding tutors, review sheets, universities etc. has been compiled by assimilating data from various educational websites, which are available in the public domain. The details provided are for general information only. We update the data regularly to ensure that the information you receive from our website is accurate. For the additional requirement of education-related information displayed in our website, we recommend you contact the respective tutors.

User Conduct

You acknowledge and agree that Klasshour services are provided for the purpose of facilitating education and not for any illegal purposes. You agree not to use klasshour to hire tutors for illegal purposes such as to complete assignments, write test/exam papers, take quizzes or otherwise do work on your behalf. Further, you agree not to use klasshour services for any purpose that violates the academic honesty policy or other conduct policies of your school, college, university, academic institution or workplace. Tutors and students shall not share any material which violates or infringes in any way upon the rights of others or perform any act that is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conducts that would constitute a criminal offence, give rise to civil liability or otherwise violate any law. Accordingly, no User shall use this Website to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become subscribers of other online information services that are in competition or likely to be in competition with klasshour

Contents, documents, tutors, and students

  • We reserve the right to publish your Submitted Content as part of the Service, as well as the right to remove it for any reason. However, we are not liable for any failure or delay in the removal of Submitted Content. Klasshour users contribute content to the platform. The Tutor chooses which questions to answer; they are not klasshour employees or agents, but independent service providers who use klasshour to share their professional knowledge with klasshour users.
  • You hereby permit klasshour to check the foregoing representations and warranties made by you, and you acknowledge and agree that klasshour shall have the right but not the duty to do so. You acknowledge and agree that such verification may include, but is not limited to, criminal background checks, sex offender registry checks, motor vehicle records checks, identification verifications, credit checks, and/or the use of publicly available records. You agree to any collection, use, or disclosure necessary to carry out this verification. You further agree that if klasshour determines that you have breached any representation or warranty, it may take any action it deems appropriate in its sole discretion, including suspending and/or terminating your use of klasshour
  • Despite the above paragraph, you understand and agree that klasshour does not conduct background checks on its users. You also understand and agree that klasshour does not confirm or deny the accuracy of information submitted by Users and that klasshour does not verify that Users meet any or all of the Eligibility Conditions. You acknowledge and accept that you are responsible for making your own decisions and assessments about whom you engage and that IT IS YOUR SOLE RESPONSIBILITY TO CONDUCT ANY AND ALL BACKGROUND AND REFERENCE CHECKS ON OTHER USERS.

Disclaimer of warranty and limitation of liability

This warranty disclaimer and liability limitation applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortious behaviour, negligence, or any other cause of action. klasshour connects those looking for tutoring with those looking to provide tutoring by providing a platform for them to connect. Klasshour has no control over any user's actions or omissions, and Klasshour makes no representations or warranties about the quality of any user's services. Klasshour is not liable for any user's performance or conduct, whether online or offline. You understand and agree that Klasshour is not liable for any user's performance or conduct, whether online or offline. As a result, klasshour expressly disclaims any and all liability for any and all disputes, claims, suits, injuries, and/or damages arising from and/or in any way connected with klasshour.. klasshour users conduct business between themselves. klasshour will not be participating in any user interactions. Klasshour is not liable for any disputes, claims, loss, injury, or damage that may arise during or after user interaction. You agree and understand that you assume all risks when using klasshour, including without limitation any and all of the risks associated with any online or offline interactions with other Users. Upon registration via any means, Klasshour may contact You via the registered mobile number or email, or any other mobile number, contact number, or email provided by You, in order to provide Our Services effectively. The User expressly authorizes klasshour to contact them and the student(s) using the Services via the aforementioned methods at any time after registration. We may contact Our Users via SMS, email, or phone to provide information about Our Products, as well as notifications about various important updates, and/or to request permission for product demonstrations. You agree to receive these messages on a regular basis. We reserve the right, at any time, to remove, review, edit, or delete any content. Furthermore, certain contents of the Application/Services/Website/Products may include opinions and viewpoints. Klasshour is not liable for such opinions or any claims that may arise as a result of them. Furthermore, klasshour makes no warranties or representations about the information and educational quality, content, completeness, or adequacy.

Entire agreement

These Terms and Conditions, together with our privacy notice constitute the entire agreement between you and Klasshour relating to how you use our website and application, cancel and supersede any prior versions of the Terms. You may not assign or otherwise transfer the Terms or any right granted hereunder. You also may be subject to additional terms and conditions that may apply when you use klasshour or third-party products or servic

Account termination

Klasshour reserves the right, in its sole discretion, to suspend (deactivate) and/or terminate (delete) any user at any time, with or without notice, for any reason or no reason. You agree that if you are suspended or terminated, you will not use Klasshour again after termination (profile deletion) or while suspended (deactivation of the profile)

Intellectual property

You shall not upload, post, or otherwise make available on this Website any content protected by copyright, trademark, or other proprietary rights without the express permission of the owner of the copyright, trademark, or another proprietary right, and the burden of determining that any material is not protected by copyright rests with You. You will be solely liable for any damage caused by any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting any material to this Website, You automatically grant or warrant that the owner of such material has expressly granted You a royalty-free, perpetual, irrevocable right and licence to use, reproduce, modify, adapt, publish, translate, and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed for the duration of any copyright that may exist in such material

For students and Parents

  • Student or parent agrees to register for the klasshour service, always providing accurate and verifiable information about himself/herself, such as name, email ID, mobile number, and so on.
  • When booking a tutor, provide enough information to ensure that you get the best tutor. Furthermore, Klasshour does not encourage any advance payment to any Tutor as this could lead to potential fraud, and we accept no responsibility for such payments or Tutors.
  • Tutors, as previously stated, are not our employees, and we cannot accept responsibility for verifying their backgrounds and behaviours. Klasshour is simply a website where tutors can advertise their services.
  • Cancellation of the session will be handled solely by the tutor and the student. Klasshour shall not be liable for any damages incurred as a result of the student's or tutor's cancellation. Cancellations can be made via any of the communication channels used by the student and tutor.
  • Students are expected to behave in a Student-like manner, which is widely expected and regarded as ideal Student behaviour in the educational field.
  • We are not involved in any interactions between tutors and students and are thus not liable for any dispute, disagreement, misinterpretation, or arguments that may arise between parents/students and tutors. However, parents/students and tutors are free to accept feedback and suggestions from us in order to resolve the issue amicably.
  • If klasshour deactivates a Tutor account or if the Tutor discontinues/chooses not to extend tutor sessions, klasshour is not obligated to provide any compensation or damages to the Student.
  • Review for tutors should be based strictly on tutors’ teaching-related skills. No tutor can guarantee good grades; thus, the grade you receive cannot be used to justify returning at a later date and demanding a refund for services

For tutors

  • A Tutor certifies that he or she is at least eighteen years old and has the legally required educational qualifications and/or experience to provide tuition in the subject(s) specified by the Tutor on Klasshour.
  • A Tutor agrees and understands that he or she is not an employee of Klasshour and accepts full responsibility for all Income Tax and other amounts payable in relation to any fees generated from a tuition contract with a Student or Parent via Klasshour.
  • Tutors, as previously stated, are not our employees, and we cannot accept responsibility for verifying their backgrounds and behaviours. Klasshour is simply a website where tutors can advertise their services.
  • A Tutor understands and accepts that the information they enter on Klasshour will be publicly visible and may appear in search engine results (Google, Yahoo, Bing, and so on) and social media platforms (Facebook, Instagram, Twitter, etc.).
  • Tutors are required to show proof of their qualifications or disclose their qualification details to the reasonable satisfaction of the student or parent party before entering into a tuition engagement, as well as later if and as requested by them.
  • Klasshour is not liable if you are unable to convert tuition enquiries into work using the connects facility or if a student refuses to pick up the phone. If you respond to an order late, you may lose the student. We will not be held liable for any resulting inconvenience.
  • A Tutor will accept full responsibility for the hourly rates or prices quoted for their services and displayed in exact detail on klasshour. Also. In the event that any Contract or Tuition is cancelled for any reason, klasshour is not obligated to reimburse the Tutor for any fees decided upon as a result of these Terms and Conditions.
  • A tutor shall not, in any way, show disrespect towards a Student or his family when responding to feedback
  • Klasshour is not involved in any interactions between tutors and students and is thus not liable for any dispute, disagreement, misinterpretation, or arguments that may arise between the parents/students and the tutors. The parents/students and tutors, on the other hand, are free to accept feedback and suggestions from us in order to resolve the issue amicably.
  • All student information and contact information provided on Klasshour are strictly for your personal use and should not be used for any other purpose in which you are not directly involved. You are not permitted to sell or forward any student data to other tutors. If a Tutor is discovered to be engaging in such activities, Klasshour reserves the right to immediately terminate their membership without refunding any fees paid.

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